Archive for the 'Questioning Skills' category

The Seattle Times: School officials unite in banning Wikipedia

paradigm shiftVia The Seattle times:

Linda O’Connor regards Wikipedia the same way former first lady Nancy Reagan campaigned against drugs.

She urges people to “Just Say No.”

The Great Meadows (N.J.) Middle School librarian hasn’t been a fan of the online encyclopedia for years. This fall, she decided it was time to make others at her school aware of the Web site’s pitfalls.

She put up a sign saying “Just Say ‘No’ to Wikipedia” over the computers in the school library.

Several other school officials feel similarly about the Web site. Wikipedia is blocked on all computers in the Warren Hills Regional School District.

Some teachers at Easton Area High School discourage its use, as do officials at Centenary College and Lehigh University.

“We don’t see it as an authoritative source,” said Nancy Madasci, Centenary’s library director.

The problem with Wikipedia, the school officials said, is it can be modified by anyone. There have been many cases of incorrect information on the Web site, some of which has been biased.

Any source, including the so-called authoritative sources such as Britannica or some other encyclopedias may have incorrect information as well. The key to teaching is not to teach absolutes but to teach curiosity, investigation, the pursuit of knowledge, and questioning skills. In today’s society, in the information age, students must learn how to pursuit information on their own when no one is around, not to simply remember the birth date of one or the “exact” historical facts written thousands of years after events, in all likelihood missing key elements in what has led things to happen.
If we teach our children the concept of absolute in knowledge, are we teaching them to learn, or are we teaching them to remember? If we teach our children absolutes, will it help them in their lives, or will it limit them as students, adults, and as individuals? While school officials may want to do the right thing, they are doing the exact opposite. Instead of questioning the source of the material, the should question their methods of teaching. Just as the Wikipedia project was counter-intuitive to authoritative sources, a complete paradigm shift in the school system, in our education and how we view education, is what I believe is needed.

How Leaders think?

Michael MoritzAn eye-opening article in the NYTimes of some prominent leaders in our time who are committed to learning.









Michael Moritz (note: picture above), the venture capitalist who built a personal $1.5 billion fortune discovering the likes of Google, YouTube, Yahoo and PayPal, and taking them public, may seem preternaturally in tune with new media. But it is the imprint of old media - books by the thousands sprawling through his Bay Area house - that occupies his mind.

“My wife calls me the Imelda Marcos of books,”? Mr. Moritz said in an interview. “As soon as a book enters our home it is guaranteed a permanent place in our lives. Because I have never been able to part with even one, they have gradually accumulated like sediment.”?

Serious leaders who are serious readers build personal libraries dedicated to how to think, not how to compete. Ken Lopez, a bookseller in Hadley, Mass., says it is impossible to put together a serious library on almost any subject for less than several hundred thousand dollars.

Perhaps that is why - more than their sex lives or bank accounts - chief executives keep their libraries private. Few Nike colleagues, for example, ever saw the personal library of the founder, Phil Knight, a room behind his formal office. To enter, one had to remove one’s shoes and bow: the ceilings were low, the space intimate, the degree of reverence demanded for these volumes on Asian history, art and poetry greater than any the self-effacing Mr. Knight, who is no longer chief executive, demanded for himself.

There’s no doubt a commitment to learning is key to success. This article is yet another acknowledgment by business leaders that our education system Assista is in right direction. Among many benefits, Assista expands your mind by exposing you to questions you may have not originally thought of.

What do You Know About “Facebook”?

Assista screenshot for "Facebook"?If you are like most of us you don’t know that much of Facebook yet. You’ve heard of it many times, you possibly signed an account, but have not yet used it, nor know what makes it tick.
Me, I’m in the same stage. Yesterday I was meeting here in San Francisco with a friend and he said if there’s one thing I should take home from this trip is to learn Facebook ASAP. This morning I finally signed up for an account, played around a little bit, but still don’t know much. What am I to do? Well.. Assista!

So I logged to Assista, typed “Facebook”, and in less then a second I now have 201 questions filled with thousands of links to discussions to tap into, questions such as:

Why is Facebook so popular with adolescents?
What was Facebook’s product development process?

What makes Facebook different from MySpace?
How do I order prints of Facebook Photos?
How do I destroy my profile on Facebook?
Why do you hate yourself for being on facebook?
Does Facebook distribute my user information?
What can people use FaceBook for?
Are people walking away from Facebook?
Will Facebook be around in 5 years?

As you can see, each of these questions is linked to a page where I can learn from. On top of that, using Assista I get to move faster to learning, as the users who raised these questions, questions such as “How do I destroy my profile on Facebook?” may have went through signing up, trying Facebook, and now possibly wanting to get rid of their profile. As another raised the issue, knowing this may be a scenario for me BEFORE I sign up, I can now explore the value proposition of Facebook better. In essence, exploring this question in advance is similar to exploring the reputation of a brand before purchasing an item.

The process of learning is an intriguing one. While there are many methods/systems to learn, all of them start with a question, whether you use Assista, Google, Yahoo, or MSN. If you think further about it, a google/yahoo/MSN search for “Facebook” is really a question. It asks the search engine a question such as “can you please show me the most relevant material for the keyword “Facebook”.”. But is it the best we can do? Aren’t there BETTER questions to ask? And the obvious answer is.. yes, there are.

Learning Through Questions With Assista

assista main pageHow do we learn of a new subject? Imagine you talk to a doctor and he tells you of a new disease you may have, say “Cystic Fibrosis”. Now if you are like most of us then you know very little of it, if anything at all.

Without going to your favorite search engine, let’s do some exercise here. What kind of questions would you ask your doctor at the point he mentions “Cystic Fibrosis” to you? Please take a couple of minutes and write them down, in the order you would ask them (please post in comments area the questions you wrote down).

For example, if the subject matter was “Lyme Disease” some questions may be:

What is Lyme Disease?
What are Lyme disease symptoms?
What are the treatments for Lyme disease?
How do I know if I have Lyme disease?
Can I Prevent Lyme Disease?
Is Lyme Disease curable?

Notice then when we learn of a new subject, we first start with basic questions. Once we acquire some knowledge, we build upon it and move to more complex questions. Why is this important? Because I don’t know if you realized or not, but others have already went through the exact same process you are going through. For example, most likely the questions you wrote for “Cystic Fibrosis” were asked many times by others who have learned about that subject before you, others who were in the same position as you were in our example (at the doctor’s office), or others who went through the learning process maybe for a school project, or maybe because they found a friend or a family member had this disease, etc, etc.

Now what if instead of coming up with basic questions, one by one, you could tap into other people’s questions (OPQ) in an instant? How would that change your view of things?

Early on in my life I used to learn of new subjects all the time (I still do of course). Instead of coming up with basic questions I asked myself “what other people have already asked about this subject?” By doing that, I would have an instant advantage on those who started from the beginning. Not only that, but I also realized allot of people had better questioning skills then I had. Tapping into their questions gave me a different perspective and an “unfair advantage” of those who did it all on their own.

So back to our example, with Assista, typing the subject “Cystic Fibrosis” will give you the following questions and more. Each question is then linked back to the page/s where the question was originally found, question highlighted, page anchored, letting you learn from the discussions of others in relation to the question.

Assista results page

What is the cause of cystic fibrosis? (see results sample above)
How Is Cystic Fibrosis Diagnosed?
How is Cystic Fibrosis Spread?
Why is cystic fibrosis testing recommended?
What is the meaning of cystic fibrosis?
How is osmosis involved with cystic fibrosis?
Why is the cystic fibrosis gene so frequent?
What is the basic pathophysiology of cystic fibrosis?
What are two symptoms of Cystic Fibrosis?
What Are the Signs and Symptoms of Cystic Fibrosis?
Why do some people with Cystic Fibrosis have clubbed fingers?
Do you have Cystic Fibrosis?
Does ours outrank Cystic fucking Fibrosis?
How many people have Cystic Fibrosis?
Should I be screened for cystic fibrosis?
Why does a person get cystic fibrosis?
What Makes Cystic Fibrosis a Genetic Disease?
Should I Have a Cystic Fibrosis Carrier Test?
When do cystic fibrosis symptoms begin to appear?
Is there still a gender gap in cystic fibrosis?
Is cystic fibrosis going to effect my love life?
Is there a test for the cystic fibrosis gene?
What other names do people use for Cystic Fibrosis?
Where can I find additional information about cystic fibrosis?
What type of DNA changes might cause cystic fibrosis?
Does tubefeeding help cystic fibrosis patients maintain a healthy weight?
How can Cystic Fibrosis be explored with the Biology Workbench?
Is the hemochromatosis gene a modifier locus for cystic fibrosis?
What precautions should be taken in patients with cystic fibrosis?

Assista results


How does Assista compare to Yahoo Answers? First, these are totally different systems. “Yahoo Answers” is more of a Q&A type site where they only list questions from their own database while Assista aggregates content (questions) from every web page on the internet, including all of “Yahoo Answers” questions. “Yahoo Answers” is looking for the best answer for a question while Assista recognizes there may not be the best answer, or there may be many answers, many view points, or no answer at all. While Yahoo is searching for answers, Assista is searching for related discussions, or what we call a “Thoughtstream”.

On a side by side comparison, a picture is worth a thousand words:

Yahoo Answers Assista Comparison
(Yahoo Answers results on left, Assista on right)

How Assista is different then an FAQ Search? FAQ stands for “Frequently Asked Questions” while Assista is searching for all questions and in particular, highest quality questions first and discussions related to them.

Assista is a search engine, it gives you an unfair advantage on education. Instead of learning from the bottom you get an instant bird’s-eye view on a subject, topic. You also get to leverage OPQ, in particular of those who have better questioning skills then you do.
Assista is also my life project, built by Jeff Bhavnanie and our world class team for the last three years. It has hundred of millions of questions in the database and will grow to over a billion questions within the next 12-24 months. It has a discussion board on each question, a messaging system for users, rss supported, and will have a wikipedia-style answering system as well. We have a number of NLP technologies behind the scenes (a well known tech investor/banker, when saw it, said “the best NLP I’ve ever seen”), 120+ servers (before we’re even live), and it was built with scalability and performance in mind. Assista is currently in private Alpha and we hope to release it sometime before the end of year.

Assista Logo

Improving questioning skills today will result in a better world tomorrow.

NLP And Phrasing Questions

nlp31.jpg

nlp4.jpg
(Images above show our internal ALPHA NLP search module technology in action, click to view)


The next wave of search engines seems to revolve around NLP, search engines such as Lexxe, Powerset, and others.

If you ever came across these search engines and wanted to come up with a question you probably paused and thought “what do I type here?” or “How do I phrase this in one line?”

While NLP is natural language, as phrasing quality questions require a skill set many individuals do not possess naturally, especially since for the last ten years worldwide citizens have been trained to cut their search phrases to 2-3 words, I see is an uphill battle for NLP search engines. The battle I see is well worth fighting, it is the battle to improve questioning skills in the class, in the workforce, online, and in our daily lives.

The solution here is two folds.
1. Improving questioning skills - This is most important as the better questioning skills an individual has the better the individual can deal with the world, today and tomorrow.
2. Improving technology to understand questions better - While this is exactly what these new search engines are trying to do, without first improving questioning skills, the task of getting users to use these search engines on a constant basis isn’t as easy as it could be.

As we move forward with better search technologies and better education we will need to undue the damage traditional search engines cause society, the damage of searching by keywords rather then by questions, the damage of a “quick fix” rather then a solution which improves the individual, and improves society.




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